Updates one operator's assignment settings in the current organization. Admin access is required. Only provided fields are changed. Access requires an active organization administrator session or an organization API key with the `operators:write` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.
/api/operators/{id}Organization API key supplied as Authorization: Bearer convor_sk_....
In: header
application/json
TypeScript Definitions
Use the request body type in TypeScript.
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
{
"id": "550e8400-e29b-41d4-a716-446655440000",
"maxConcurrentChats": 8,
"acceptingNewConversations": true
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "UNAUTHORIZED",
"message": "Authentication is required.",
"correlationId": "req_01K0MANAGEMENT401"
}
}{
"error": {
"code": "INTEGRATION_MODULE_REQUIRED",
"message": "The automation API module is required.",
"details": {
"module": "automation_api",
"feature": "public_api"
},
"correlationId": "req_01K0MANAGEMENT402"
}
}{
"error": {
"code": "FORBIDDEN",
"message": "The caller lacks the required role or API-key scope.",
"correlationId": "req_01K0MANAGEMENT403"
}
}{
"error": {
"code": "NOT_FOUND",
"message": "The requested resource was not found.",
"correlationId": "req_01K0MANAGEMENT404"
}
}{
"error": {
"code": "CONFLICT",
"message": "The requested change conflicts with current resource state.",
"correlationId": "req_01K0MANAGEMENT409"
}
}{
"error": {
"code": "VALIDATION_ERROR",
"message": "The request payload is invalid.",
"details": {
"field": "name"
},
"correlationId": "req_01K0MANAGEMENT422"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "Too many requests.",
"correlationId": "req_01K0MANAGEMENT429"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}curl --request PATCH \
'https://api.convor.io/api/operators/550e8400-e29b-41d4-a716-446655440000' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer convor_sk_...' \
--header 'Content-Type: application/json' \
--data '{
"maxConcurrentChats": 8,
"acceptingNewConversations": true
}'const response = await fetch("https://api.convor.io/api/operators/550e8400-e29b-41d4-a716-446655440000", {
method: "PATCH",
headers: {
"Accept": "application/json",
"Authorization": "Bearer convor_sk_...",
"Content-Type": "application/json"
},
body: JSON.stringify({
"maxConcurrentChats": 8,
"acceptingNewConversations": true
}),
});
const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
? null
: contentType.includes("json")
? await response.json()
: contentType.startsWith("text/")
? await response.text()
: await response.blob();
if (!response.ok) {
const message = typeof data === "object" && data !== null
&& "error" in data && typeof data.error === "object"
&& data.error !== null && "message" in data.error
? String(data.error.message)
: "Convor API request failed (" + response.status + ")";
throw new Error(message);
}
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Update operator availability schedule
Updates one operator's recurring availability schedule and optional timezone. Admin access is required. Access requires an active organization administrator session or an organization API key with the `operators:write` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.
Update operator status
Updates one operator's presence status inside the current organization. Admin access is required. The operator's last seen timestamp is refreshed as part of the update. Access requires an active organization administrator session or an organization API key with the `operators:write` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.