Why we are building it
Good support software helps a team understand the customer and answer faster. Convor keeps the conversation, ownership, notes, activity and AI assistance in one workspace.
About Convor
A support workspace for customer conversations, operator context and focused AI assistance.
Product decisions start with the operator
We prefer visible context, predictable controls and workflows that remain understandable as a team grows. Features earn their place when they shorten a real support task, improve accountability or make the next customer reply better.
AI is one part of the support workflow
Today Convor helps operators draft and improve replies using knowledge-base context. Autonomous customer handling is a separate module with its own controls, knowledge sources and handoff rules.
One platform for a growing support team
The chat widget is only one part of Convor. The shared inbox, analytics, routing, knowledge, automation and integrations stay connected as the team grows. Future autonomous assistance is planned as a separate capability using the same context and controls.