See what needs attention.
Incoming conversations, ownership and queue state are visible before anyone opens a thread.
Everyday support work, in one place.
Questions, ownership, customer context and follow-up stay in one workflow.
Handle the conversation with its context.
The thread, visitor details and team actions sit side by side in the same workspace.
Keep the result visible after the chat ends.
Reporting connects back to the same conversations, operators and customer activity.