List operators and their status
Lists operators in the authenticated organization together with their profile, presence status, and active conversation counts.
/api/operatorsLists operators in the authenticated organization together with their profile, presence status, and active conversation counts.
Endpoint requirements
- Credentials
- Use either
Bearer API keyorX-API-Key header. - Required scope
operators:read- Module
- Automation & API module (
api_access) - Organization and site scope
- Requests can access only resources owned by the authenticated organization. The API does not reveal whether an identifier belongs to another organization or site.
- Retry behavior
- Safe read: You can safely retry this read-only request after a transport failure. It does not change resource state.
Query Parameters
Query parameter. Search text.
length <= 200Query parameter. Role. Allowed values: admin, operator.
Value in
- "admin"
- "operator"
Query parameter. Status. Allowed values: online, away, offline.
Value in
- "online"
- "away"
- "offline"
Query parameter. Sort by. Allowed values: name, role, status, activeConversations, lastSeenAt.
"name"Value in
- "name"
- "role"
- "status"
- "activeConversations"
- "lastSeenAt"
Query parameter. Sort direction. Allowed values: asc, desc.
"asc"Value in
- "asc"
- "desc"
Query parameter. One-based page number.
1 <= value <= 9007199254740991Query parameter. Maximum number of records to return.
1 <= value <= 100Header Parameters
DA-4035: selects the active site (project) for project-scoped operations. Accepts a site UUID, or the literal all to aggregate across every accessible site on read-only aggregate routes (single-or-all-read). Mutations and single-site routes reject all. Path-owned project routes (/api/projects/{projectId}/…) resolve the site from the URL and ignore this header. Conflicting selectors across header/query/body/path return PROJECT_CONTEXT_CONFLICT (400); an archived site returns PROJECT_ARCHIVED (410).
Response Body
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
{ "data": [ { "id": "550e8400-e29b-41d4-a716-446655440000", "userId": "22222222-2222-4222-8222-222222222222", "displayName": "Alice Johnson", "status": "online", "lastSeenAt": "2026-06-23T09:00:00.000Z", "createdAt": "2026-06-01T09:00:00.000Z", "updatedAt": "2026-06-23T09:00:00.000Z", "userEmail": "[email protected]", "userName": "Alice Johnson", "userImage": null, "maxConcurrentChats": 5, "acceptingNewConversations": true, "isAcceptingNewConversations": true, "skills": [ "billing", "vip" ], "timezone": "Europe/Warsaw", "role": "operator", "isOwner": false, "activeConversations": 3 } ]}Request examples
curl
curl --request GET \
'https://api.convor.io/api/operators' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer convor_sk_...'JavaScript
const response = await fetch("https://api.convor.io/api/operators", {
method: "GET",
headers: {
"Accept": "application/json",
"Authorization": "Bearer convor_sk_..."
},
});
const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
? null
: contentType.includes("json")
? await response.json()
: contentType.startsWith("text/")
? await response.text()
: await response.blob();
if (!response.ok) {
const message = typeof data === "object" && data !== null
&& "error" in data && typeof data.error === "object"
&& data.error !== null && "message" in data.error
? String(data.error.message)
: "Convor API request failed (" + response.status + ")";
throw new Error(message);
}
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