Check the active plan, compare limits, and keep the billing contact ready for invoices.
Billing answers three practical questions: which plan is active, how much of it the workspace is using, and where invoices should go. Review those before changing a subscription.
Open Billing to see the active plan, renewal date, billing cycle, payment method, and usage for the current period. The usage cards are a quick check before discussing an upgrade.
Scroll to Plan Comparison to compare operator limits, conversation history, AI credits, and other features. Compare the limit that is actually blocking the team rather than choosing a larger plan by default.
Scroll to Billing Contact and update the email, company name, and tax ID used for billing communication. Save after checking the spelling. Do not place a visitor's support address in this form.
Use Manage Subscription for plan changes. Keep billing access with the people who approve costs, and keep support operators focused on conversations.
Last updated: Jul 23, 2026
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