Install the Convor BigCommerce app in a store and use order and customer context in support workflows.
Connect BigCommerce to Convor so operators can access store, order, and customer information during support work.
No API account or access token required
Convor owns the BigCommerce application. Customers install it for their store and do not create a Store API account or paste an access token.
The integration page shows the connected store name, store hash, and account identifier. The access token remains encrypted and is never displayed.
| Feature | Description | Status |
|---|---|---|
| Store installation | Connects a store through the BigCommerce app install flow | Supported |
| Store metadata | Shows the connected store and account identifiers | Supported |
| Order retrieval | Loads recent orders for support context | Supported |
| Customer operations | Creates or synchronizes customer information when requested | Supported |
| Uninstall handling | Removes the Convor connection when the app is uninstalled | Supported |
Click Disconnect or uninstall Convor from BigCommerce. Convor removes the stored store authorization. Existing order and customer data in BigCommerce is not deleted.
Last updated: Jul 26, 2026
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