Using Convor

These guides use the same fictional sample workspace as the screenshots. Start with Get started in one afternoon, then open the guide for the area you are working on.

Choose a guide

• Get started in one afternoon
• Handle conversations clearly
• Save useful inbox views
• Customize the widget before you publish
• Build a knowledge base people can use
• Configure the AI chatbot safely
• Automate simple conversation actions
• Create a proactive trigger
• Invite your team and keep roles clear
• Configure notifications without alert fatigue
• Read analytics without losing the thread
• Use canned responses consistently
• Set response-time policies
• Route conversations to the right team
• Understand visitor activity
• Review customer satisfaction
• Read the audit log
• Manage plans and billing details

The examples use fictional names and example.test addresses. They are safe to reproduce while learning, but replace them with your own content before publishing anything visitor-facing.