Returns a paginated collection view of organization-owned categories resolved for the requested locale, with the number of published articles in each category. Use `offset` and `limit` for pagination. This read-only operation is safe to retry. Access requires an active authenticated operator session or an organization API key with the `knowledge-base:read` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.
/api/kb/collectionsOrganization API key supplied as Authorization: Bearer convor_sk_....
In: header
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
{
"data": [
{
"id": "6ecda99e-e055-46bd-b0fb-d33ed475b00b",
"orgId": "8ea0b557-d794-41ce-b86e-44f4780da2b5",
"key": "billing",
"icon": "💳",
"sortOrder": 10,
"name": "Billing",
"description": "Invoices, payments, and refunds.",
"locale": "en",
"fallbackUsed": false,
"articleCount": 1,
"translations": [
{
"id": "46b8b74c-213b-4ef9-a394-efda679f18f4",
"locale": "en",
"status": "published",
"name": "Billing",
"description": "Invoices, payments, and refunds.",
"sourceLocale": null,
"machineTranslatedAt": null,
"reviewedAt": null,
"reviewedBy": null,
"createdAt": "2026-08-03T18:00:00.000Z",
"updatedAt": "2026-08-03T18:00:00.000Z"
}
],
"createdAt": "2026-08-03T18:00:00.000Z",
"updatedAt": "2026-08-03T18:00:00.000Z"
}
],
"pagination": {
"totalItems": 1,
"page": 1,
"pageSize": 20,
"hasNextPage": false,
"hasPrevPage": false
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "UNAUTHORIZED",
"message": "Authentication is required.",
"correlationId": "req_01K0MANAGEMENT401"
}
}{
"error": {
"code": "INTEGRATION_MODULE_REQUIRED",
"message": "The automation API module is required.",
"details": {
"module": "automation_api",
"feature": "public_api"
},
"correlationId": "req_01K0MANAGEMENT402"
}
}{
"error": {
"code": "FORBIDDEN",
"message": "The caller lacks the required role or API-key scope.",
"correlationId": "req_01K0MANAGEMENT403"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "VALIDATION_ERROR",
"message": "The request payload is invalid.",
"details": {
"field": "name"
},
"correlationId": "req_01K0MANAGEMENT422"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "Too many requests.",
"correlationId": "req_01K0MANAGEMENT429"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}curl --request GET \
'https://api.convor.io/api/kb/collections' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer convor_sk_...'const response = await fetch("https://api.convor.io/api/kb/collections", {
method: "GET",
headers: {
"Accept": "application/json",
"Authorization": "Bearer convor_sk_..."
},
});
const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
? null
: contentType.includes("json")
? await response.json()
: contentType.startsWith("text/")
? await response.text()
: await response.blob();
if (!response.ok) {
const message = typeof data === "object" && data !== null
&& "error" in data && typeof data.error === "object"
&& data.error !== null && "message" in data.error
? String(data.error.message)
: "Convor API request failed (" + response.status + ")";
throw new Error(message);
}
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Get a localized article with all translations
Returns one organization-owned article by UUID, including the locale-resolved content and the complete stored translation set used by the dashboard editor. An identifier from another organization is returned as not found. This read-only operation is safe to retry. Access requires an active authenticated operator session or an organization API key with the `knowledge-base:read` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.
List localized knowledge-base articles
Returns a paginated organization-owned article list resolved for the requested locale. Filter by publication status and category, then paginate with `offset` and `limit`; results include localization lifecycle metadata and are ordered by the configured service query. This read-only operation is safe to retry. Access requires an active authenticated operator session or an organization API key with the `knowledge-base:read` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.