Returns one organization-owned article by UUID, including the locale-resolved content and the complete stored translation set used by the dashboard editor. An identifier from another organization is returned as not found. This read-only operation is safe to retry. Access requires an active authenticated operator session or an organization API key with the `knowledge-base:read` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.
/api/kb/articles/{id}Organization API key supplied as Authorization: Bearer convor_sk_....
In: header
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
{
"id": "b9a6e922-23ed-4dde-99e8-76d0cf2a0038",
"orgId": "8ea0b557-d794-41ce-b86e-44f4780da2b5",
"categoryId": "6ecda99e-e055-46bd-b0fb-d33ed475b00b",
"tags": [
"billing",
"refund"
],
"title": "How refunds work",
"slug": "how-refunds-work",
"content": "Refunds are reviewed and returned to the original payment method.",
"status": "published",
"locale": "en",
"fallbackUsed": false,
"translations": [
{
"id": "a5bd4fbf-3bc3-414a-87ca-dd3f96098ea3",
"locale": "en",
"status": "published",
"title": "How refunds work",
"slug": "how-refunds-work",
"content": "Refunds are reviewed and returned to the original payment method.",
"sourceLocale": null,
"machineTranslatedAt": null,
"reviewedAt": null,
"reviewedBy": null,
"createdAt": "2026-08-03T18:00:00.000Z",
"updatedAt": "2026-08-03T18:00:00.000Z"
}
],
"deletedAt": null,
"createdAt": "2026-08-03T18:00:00.000Z",
"updatedAt": "2026-08-03T18:00:00.000Z",
"ownerOperatorId": "3f042a6a-579c-4c21-9fd4-c3a8323d5caf",
"ownerName": "Alex Morgan",
"feedback": {
"helpfulCount": 1,
"notHelpfulCount": 0,
"feedbackCount": 1,
"helpfulnessPercent": 100
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "UNAUTHORIZED",
"message": "Authentication is required.",
"correlationId": "req_01K0MANAGEMENT401"
}
}{
"error": {
"code": "INTEGRATION_MODULE_REQUIRED",
"message": "The automation API module is required.",
"details": {
"module": "automation_api",
"feature": "public_api"
},
"correlationId": "req_01K0MANAGEMENT402"
}
}{
"error": {
"code": "FORBIDDEN",
"message": "The caller lacks the required role or API-key scope.",
"correlationId": "req_01K0MANAGEMENT403"
}
}{
"error": {
"code": "NOT_FOUND",
"message": "The requested resource was not found.",
"correlationId": "req_01K0MANAGEMENT404"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "VALIDATION_ERROR",
"message": "The request payload is invalid.",
"details": {
"field": "name"
},
"correlationId": "req_01K0MANAGEMENT422"
}
}{
"error": {
"code": "RATE_LIMITED",
"message": "Too many requests.",
"correlationId": "req_01K0MANAGEMENT429"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}curl --request GET \
'https://api.convor.io/api/kb/articles/b9a6e922-23ed-4dde-99e8-76d0cf2a0038' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer convor_sk_...'const response = await fetch("https://api.convor.io/api/kb/articles/b9a6e922-23ed-4dde-99e8-76d0cf2a0038", {
method: "GET",
headers: {
"Accept": "application/json",
"Authorization": "Bearer convor_sk_..."
},
});
const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
? null
: contentType.includes("json")
? await response.json()
: contentType.startsWith("text/")
? await response.text()
: await response.blob();
if (!response.ok) {
const message = typeof data === "object" && data !== null
&& "error" in data && typeof data.error === "object"
&& data.error !== null && "message" in data.error
? String(data.error.message)
: "Convor API request failed (" + response.status + ")";
throw new Error(message);
}
console.log(data);Was this page helpful?
Delete a knowledge-base category
Permanently deletes one organization-owned knowledge-base category. The operation follows the service's article-association rules and returns a conflict instead of silently orphaning protected content. Access requires an active organization administrator session or an organization API key with the `knowledge-base:write` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.
List localized categories with published article counts
Returns a paginated collection view of organization-owned categories resolved for the requested locale, with the number of published articles in each category. Use `offset` and `limit` for pagination. This read-only operation is safe to retry. Access requires an active authenticated operator session or an organization API key with the `knowledge-base:read` scope. API-key calls also require the automation API module. Data is isolated to the authenticated organization; identifiers from another organization or site are not disclosed.