Knowledge Base

Knowledge-base articles, categories, collections, and search

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• POST Create a multilingual knowledge-base article — Creates a knowledge-base article with localized lifecycle variants, optional category and owner assignments, and stable tags.
• POST Create a multilingual knowledge-base category — Creates a knowledge-base category with a stable key, icon, sort position, and localized lifecycle variants.
• DELETE Delete a knowledge-base category — Permanently deletes a knowledge-base category and clears that category from its articles. The category must belong to the authenticated organization.
• GET Get a localized article with all translations — Returns one article by UUID, including content resolved for the requested locale and the complete translation set used by the dashboard editor.
• GET List localized categories with published article counts — Returns a paginated category collection resolved for the requested locale, with the number of published articles in each category.
• GET List localized knowledge-base articles — Returns a paginated list of knowledge-base articles resolved for the requested locale.
• GET List localized knowledge-base categories — Returns all knowledge-base categories for the authenticated organization, resolved for the requested locale.
• DELETE Soft-delete a multilingual article — Soft-deletes a knowledge-base article. It disappears from public search, suggestions, and help-center listings, while its localized content remains available…
• PUT Update multilingual article content — Partially updates a knowledge-base article. Category, owner, tags, and supplied locale variants are validated against the authenticated organization.
• PUT Update multilingual category content — Partially updates a category's key, icon, sort order, or supplied locale variants.