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Get started in one afternoon Manage sites and projects Organization settings and automatic reassignment Block visitors, IP addresses and countries Business hours and timezone Handle conversations clearly Conversation channels: sources, connections and filters Allegro: channel scope and current availability Email channel: connect a mailbox and handle customer messages Facebook Messenger: connect a Page and answer customers Instagram: connect a professional account and handle DMs WhatsApp Business: connect your number and receive messages Save useful inbox views Customize the widget before you publish Manage content languages Tags and custom fields AI provider, reply style and translation Integrations and webhooks Account security and API access Data exports and privacy requests Rules: replies and actions in conversations Test automation before publishing Knowledge: where Convor gets its answers When can Convor AI reply?Closing conversations and analysis Create a proactive trigger Invite your team and keep roles clear Configure notifications without alert fatigue Read analytics without losing the thread Use canned responses consistently Set response-time policies Route conversations to the right team Understand visitor activity Review customer satisfaction Read the audit log Manage plans and billing details

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Build an AI FAQ Bot After-Hours Handoff Slack Escalation Pipeline

SLA Management Chatbot Rules Knowledge Base Proactive Engagement Triggers Canned Responses Automation Rules Appointment Scheduling API Widget Configuration Conversation Search Audit Logs GDPR Compliance Data Export

Embedding the Widget Google Tag Manager Widget Customization Proactive Triggers Pre-chat Form

API Authentication REST API Conventions Rate Limits Outbound Webhooks Widget Security and Visitor Identity Realtime Updates

Search Search conversations by text Search messages within a conversation

Conversations Analytics Team Management Billing

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Full-text search across conversations and messages

Full-text search across conversations and messages

Endpoints

GET Search conversations by text — Searches conversations in the active site or authorized All-sites scope by matching message text.
GET Search messages within a conversation — Searches messages inside one conversation in the active site or authorized All-sites scope.

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Send test payload to a webhook

Sends a canonical test event to the webhook URL and reports the delivery status and remote response.

Search conversations by text

Searches conversations in the active site or authorized All-sites scope by matching message text.

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