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API ReferenceVisitors

Edit a visitor note

Updates the text of one existing visitor note and keeps its other note fields, including pin state and author metadata, unchanged.

PUT/api/visitors/{id}/notes/{noteId}

Updates the text of one existing visitor note and keeps its other note fields, including pin state and author metadata, unchanged.

Endpoint requirements

Credentials
Use either Bearer API key or X-API-Key header.
Required scope
visitors:write
Module
Automation & API module (api_access)
Organization and site scope
Requests can access only resources owned by the authenticated organization. The API does not reveal whether an identifier belongs to another organization or site.
Retry behavior
Convergent write: Retrying leaves the resource in the same resulting state. If the first request succeeded, a later retry may return conflict or not found because the change has already taken effect.

Path Parameters

id*string

Path parameter. Unique identifier of this resource.

Match^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
Formatuuid
noteId*string

Path parameter. Unique identifier of the related note.

Match^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$
Formatuuid

Header Parameters

X-Project-Id?|

DA-4035: selects the active site (project) for project-scoped operations. Accepts a site UUID, or the literal all to aggregate across every accessible site on read-only aggregate routes (single-or-all-read). Mutations and single-site routes reject all. Path-owned project routes (/api/projects/{projectId}/…) resolve the site from the URL and ignore this header. Conflicting selectors across header/query/body/path return PROJECT_CONTEXT_CONFLICT (400); an archived site returns PROJECT_ARCHIVED (410).

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Request body accepted by this operation.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

{  "success": true}

Request examples

curl

curl --request PUT \
  'https://api.convor.io/api/visitors/550e8400-e29b-41d4-a716-446655440000/notes/11111111-1111-4111-8111-111111111111' \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer convor_sk_...' \
  --header 'Content-Type: application/json' \
  --data '{
  "text": "Customer asked for a callback after 15:00 UTC."
}'

JavaScript

const response = await fetch("https://api.convor.io/api/visitors/550e8400-e29b-41d4-a716-446655440000/notes/11111111-1111-4111-8111-111111111111", {
  method: "PUT",
  headers: {
    "Accept": "application/json",
    "Authorization": "Bearer convor_sk_...",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    "text": "Customer asked for a callback after 15:00 UTC."
  }),
});

const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
  ? null
  : contentType.includes("json")
    ? await response.json()
    : contentType.startsWith("text/")
      ? await response.text()
      : await response.blob();

if (!response.ok) {
  const message = typeof data === "object" && data !== null
    && "error" in data && typeof data.error === "object"
    && data.error !== null && "message" in data.error
      ? String(data.error.message)
      : "Convor API request failed (" + response.status + ")";
  throw new Error(message);
}

console.log(data);

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