Reusable organization tag definitions
Reusable organization tag definitions
POST Create a tag definition — Creates a reusable tag definition for the authenticated organization. Tag names are unique without regard to case.DELETE Delete a tag definition — Permanently deletes a tag definition from the authenticated organization. Admin access is required. A missing definition returns 404.GET List tag definitions — Lists tag definitions for the authenticated organization, ordered alphabetically by name. The response can populate filters, tag pickers, and settings screens.PATCH Update a tag definition — Updates a tag definition's name, color, or both. Renaming the definition also renames matching conversation tags; duplicate target tags are merged.Was this page helpful?