Get localized CSAT configuration
Returns the CSAT survey configuration for the selected project.
/api/csat/configReturns the CSAT survey configuration for the selected project. A project selection is required. If no custom settings have been saved yet, the response uses the built-in defaults.
Endpoint requirements
- Credentials
- Use either
Bearer API keyorX-API-Key header. - Required scope
csat:read- Module
- Automation & API module (
api_access) - Organization and site scope
- Requests can access only resources owned by the authenticated organization. The API does not reveal whether an identifier belongs to another organization or site.
- Retry behavior
- Safe read: You can safely retry this read-only request after a transport failure. It does not change resource state.
Query Parameters
Query parameter. Unique identifier of the related project.
^([0-9a-fA-F]{8}-[0-9a-fA-F]{4}-[1-8][0-9a-fA-F]{3}-[89abAB][0-9a-fA-F]{3}-[0-9a-fA-F]{12}|00000000-0000-0000-0000-000000000000|ffffffff-ffff-ffff-ffff-ffffffffffff)$uuidQuery parameter. BCP 47 locale or language tag used for localized content.
1 <= length <= 35Header Parameters
DA-4035: selects the active site (project) for project-scoped operations. Accepts a site UUID, or the literal all to aggregate across every accessible site on read-only aggregate routes (single-or-all-read). Mutations and single-site routes reject all. Path-owned project routes (/api/projects/{projectId}/…) resolve the site from the URL and ignore this header. Conflicting selectors across header/query/body/path return PROJECT_CONTEXT_CONFLICT (400); an archived site returns PROJECT_ARCHIVED (410).
Response Body
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
{ "projectId": "11111111-1111-4111-8111-111111111111", "enabled": false, "surveyDelay": 3, "questionText": "How was your experience?", "commentPlaceholder": "example", "followUpQuestionText": "example", "followUpPlaceholder": "example", "thankYouTitle": "Example title", "thankYouText": "example", "ratingScale": "stars5", "showCommentField": true, "triggerTiming": "after_close", "notifyOnLowScore": true, "lowScoreThreshold": 1, "followUpMaxRating": 1, "locale": "en", "fallbackUsed": true, "translations": [ { "locale": "en", "status": "draft", "sourceLocale": "en", "machineTranslatedAt": "2026-08-04T10:00:00.000Z", "reviewedAt": "2026-08-04T10:00:00.000Z", "reviewedBy": "example", "questionText": "example", "commentPlaceholder": "example", "followUpQuestionText": "example", "followUpPlaceholder": "example", "thankYouTitle": "Example title", "thankYouText": "example", "createdAt": "2026-08-04T10:00:00.000Z", "updatedAt": "2026-08-04T10:00:00.000Z" } ]}Request examples
curl
curl --request GET \
'https://api.convor.io/api/csat/config' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer convor_sk_...'JavaScript
const response = await fetch("https://api.convor.io/api/csat/config", {
method: "GET",
headers: {
"Accept": "application/json",
"Authorization": "Bearer convor_sk_..."
},
});
const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
? null
: contentType.includes("json")
? await response.json()
: contentType.startsWith("text/")
? await response.text()
: await response.blob();
if (!response.ok) {
const message = typeof data === "object" && data !== null
&& "error" in data && typeof data.error === "object"
&& data.error !== null && "message" in data.error
? String(data.error.message)
: "Convor API request failed (" + response.status + ")";
throw new Error(message);
}
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