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Bulk export conversations with filters

Streams conversations with filters as CSV or JSON, including operator names and flattened message content.

POST/api/export/conversations/bulk

Streams conversations with filters as CSV or JSON, including operator names and flattened message content. format defaults to csv, redact_pii defaults to false, and omitted status, operatorId, tags, dateFrom, or dateTo leave that filter unset. redact_pii=true masks recognized email addresses and phone numbers in message text. The export is audited after streaming. If the connection fails, verify whether the client received a complete attachment before starting another large export.

Endpoint requirements

Credentials
Use either Bearer API key or X-API-Key header.
Required scope
export:write
Module
Automation & API module (api_access)
Organization and site scope
Requests can access only resources owned by the authenticated organization. The API does not reveal whether an identifier belongs to another organization or site.
Retry behavior
Non-idempotent: Repeating this request may create duplicate work or side effects. After an ambiguous timeout, check the resource state before retrying.

Query Parameters

scope?"all"

Query parameter. Scope. Allowed values: all.

Value in

  • "all"

Header Parameters

X-Project-Id?|

DA-4035: selects the active site (project) for project-scoped operations. Accepts a site UUID, or the literal all to aggregate across every accessible site on read-only aggregate routes (single-or-all-read). Mutations and single-site routes reject all. Path-owned project routes (/api/projects/{projectId}/…) resolve the site from the URL and ignore this header. Conflicting selectors across header/query/body/path return PROJECT_CONTEXT_CONFLICT (400); an archived site returns PROJECT_ARCHIVED (410).

Request Body

application/json

TypeScript Definitions

Use the request body type in TypeScript.

Request body accepted by this operation.

Response Body

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

application/json

"example"

Request examples

curl

curl --request POST \
  'https://api.convor.io/api/export/conversations/bulk' \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer convor_sk_...' \
  --header 'Content-Type: application/json' \
  --data '{
  "format": "csv",
  "dateFrom": "2026-06-01T00:00:00.000Z",
  "dateTo": "2026-06-23T23:59:59.000Z",
  "status": "closed",
  "operatorId": "44444444-4444-4444-8444-444444444444",
  "redact_pii": true
}'

JavaScript

const response = await fetch("https://api.convor.io/api/export/conversations/bulk", {
  method: "POST",
  headers: {
    "Accept": "application/json",
    "Authorization": "Bearer convor_sk_...",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    "format": "csv",
    "dateFrom": "2026-06-01T00:00:00.000Z",
    "dateTo": "2026-06-23T23:59:59.000Z",
    "status": "closed",
    "operatorId": "44444444-4444-4444-8444-444444444444",
    "redact_pii": true
  }),
});

const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
  ? null
  : contentType.includes("json")
    ? await response.json()
    : contentType.startsWith("text/")
      ? await response.text()
      : await response.blob();

if (!response.ok) {
  const message = typeof data === "object" && data !== null
    && "error" in data && typeof data.error === "object"
    && data.error !== null && "message" in data.error
      ? String(data.error.message)
      : "Convor API request failed (" + response.status + ")";
  throw new Error(message);
}

console.log(data);

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