Attachments

Private file attachments linked to customer conversations

EndpointsCopy Anchor Link

• DELETE Delete a private conversation attachment — Deletes one private attachment only when it belongs to the path conversation and authenticated organization.
• GET Get a fresh signed URL for a private attachment — Returns an access-controlled download URL for one private attachment.
• GET Get a private attachment and a fresh signed URL — Returns private attachment metadata and an access-controlled download URL. Private operator Email attachments never expose transferable signed object URLs.
• GET Read private attachment bytes with live authorization — Streams an attachment only after rechecking the current conversation, mailbox access, visitor identity and storage lifecycle.
• POST Upload a private conversation attachment — Uploads one private file to a conversation as multipart/form-data using the file field.