Export analytics as CSV or JSON

Creates an organization analytics export for selected metric sections.

POST/api/analytics/export

Creates an organization analytics export for selected metric sections. JSON and CSV are produced synchronously with 200; PDF is queued and returns 202 with a job identifier and polling URL. range defaults to 30d. A custom interval requires both dateFrom and dateTo; those boundaries override range and are applied to the export queries. CSV and PDF require analytics export plan access. A repeated PDF request creates another export, so retain the returned jobId and poll it instead of retrying after an ambiguous success.

pages.docs.apiRequirements.title

pages.docs.apiRequirements.credentials: pages.docs.apiRequirements.credentialsIntro pages.docs.apiRequirements.bearerApiKey pages.docs.apiRequirements.or pages.docs.apiRequirements.apiKeyHeader.
pages.docs.apiRequirements.scope: analytics:write
pages.docs.apiRequirements.module: pages.docs.apiRequirements.automationApiModule (automation_api)
pages.docs.apiRequirements.tenantScope: All resources and identifiers are isolated to the authenticated organization. Identifiers owned by another organization or site are not disclosed.
pages.docs.apiRequirements.retryBehavior: pages.docs.apiRequirements.retryModes.nonIdempotent: This operation may create duplicate work or side effects when repeated. After an ambiguous timeout, read the resource state before retrying.

Response Body

`application/json`

{
  "conversations": [
    {
      "date": "2026-07-15",
      "conversations": 42,
      "resolved": 31
    }
  ],
  "operators": [
    {
      "operatorId": "33333333-3333-4333-8333-333333333333",
      "name": "Jane Smith",
      "handled": 18
    }
  ]
}

{
  "jobId": "12345",
  "status": "pending",
  "statusUrl": "/api/analytics/export/12345/status"
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

Request examples

curl

curl --request POST \
  'https://api.convor.io/api/analytics/export' \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer convor_sk_...'

JavaScript

const response = await fetch("https://api.convor.io/api/analytics/export", {
  method: "POST",
  headers: {
    "Accept": "application/json",
    "Authorization": "Bearer convor_sk_..."
  },
});

const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
  ? null
  : contentType.includes("json")
    ? await response.json()
    : contentType.startsWith("text/")
      ? await response.text()
      : await response.blob();

if (!response.ok) {
  const message = typeof data === "object" && data !== null
    && "error" in data && typeof data.error === "object"
    && data.error !== null && "message" in data.error
      ? String(data.error.message)
      : "Convor API request failed (" + response.status + ")";
  throw new Error(message);
}

console.log(data);

Was this page helpful?

Export analytics as CSV or JSON

Creates an organization analytics export for selected metric sections.

POST/api/analytics/export

pages.docs.apiRequirements.title

pages.docs.apiRequirements.credentials: pages.docs.apiRequirements.credentialsIntro pages.docs.apiRequirements.bearerApiKey pages.docs.apiRequirements.or pages.docs.apiRequirements.apiKeyHeader.
pages.docs.apiRequirements.scope: analytics:write
pages.docs.apiRequirements.module: pages.docs.apiRequirements.automationApiModule (automation_api)
pages.docs.apiRequirements.tenantScope: All resources and identifiers are isolated to the authenticated organization. Identifiers owned by another organization or site are not disclosed.
pages.docs.apiRequirements.retryBehavior: pages.docs.apiRequirements.retryModes.nonIdempotent: This operation may create duplicate work or side effects when repeated. After an ambiguous timeout, read the resource state before retrying.

Response Body

`application/json`

{
  "conversations": [
    {
      "date": "2026-07-15",
      "conversations": 42,
      "resolved": 31
    }
  ],
  "operators": [
    {
      "operatorId": "33333333-3333-4333-8333-333333333333",
      "name": "Jane Smith",
      "handled": 18
    }
  ]
}

{
  "jobId": "12345",
  "status": "pending",
  "statusUrl": "/api/analytics/export/12345/status"
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "fields": {
      "property1": "string",
      "property2": "string"
    },
    "details": {},
    "correlationId": "string"
  }
}

Request examples

curl

curl --request POST \
  'https://api.convor.io/api/analytics/export' \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer convor_sk_...'

JavaScript

const response = await fetch("https://api.convor.io/api/analytics/export", {
  method: "POST",
  headers: {
    "Accept": "application/json",
    "Authorization": "Bearer convor_sk_..."
  },
});

const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
  ? null
  : contentType.includes("json")
    ? await response.json()
    : contentType.startsWith("text/")
      ? await response.text()
      : await response.blob();

if (!response.ok) {
  const message = typeof data === "object" && data !== null
    && "error" in data && typeof data.error === "object"
    && data.error !== null && "message" in data.error
      ? String(data.error.message)
      : "Convor API request failed (" + response.status + ")";
  throw new Error(message);
}

console.log(data);

Was this page helpful?

Export analytics as CSV or JSON

pages.docs.apiRequirements.title

Response Body

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

Request examples

curl

JavaScript

On this page

Export analytics as CSV or JSON

pages.docs.apiRequirements.title

Response Body

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

Request examples

curl

JavaScript

On this page

Export analytics as CSV or JSON

pages.docs.apiRequirements.title

200application/json

202application/json

400application/json

401application/json

403application/json

404application/json

409application/json

422application/json

429application/json

500application/json

On this page

Export analytics as CSV or JSON

pages.docs.apiRequirements.title

200application/json

202application/json

400application/json

401application/json

403application/json

404application/json

409application/json

422application/json

429application/json

500application/json

On this page

`application/json`

`application/json`

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`application/json`

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`application/json`