Returns daily conversation totals for the selected range together with how many of those conversations are resolved. This endpoint powers dashboard charts that compare activity with closures. When `range` is omitted, the default 30-day analytics window is used. Authenticate with an organization API key sent in `X-API-Key` or as a Bearer token and carrying the exact `analytics:read` scope. API-key access also requires the Automation & API module (`automation_api`). Authorized dashboard sessions remain supported where the route already permits them. The request is isolated to the authenticated organization. Resource and site/project identifiers must belong to that organization; out-of-scope identifiers are not disclosed. The `range` preset defaults to `30d`. To use a custom range, supply both `start` and `end` as ISO 8601 datetimes with offsets; supplying only one boundary is rejected. Explicit boundaries override the preset. Date buckets and comparisons are evaluated as absolute instants and aggregated in UTC. Empty periods return the route's documented zero or empty collection shape rather than data from another organization. Where the route exposes `format=csv`, CSV is a downloadable `text/csv` response and may require a plan with analytics export access; JSON remains the default. Retry behavior: This read-only operation is safe to retry.
/api/analytics/conversationsOrganization API key supplied as Authorization: Bearer convor_sk_....
In: header
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
application/json
{
"data": [
{
"date": "2026-06-20",
"conversations": 42,
"resolved": 31
}
]
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}{
"error": {
"code": "string",
"message": "string",
"fields": {
"property1": "string",
"property2": "string"
},
"details": {},
"correlationId": "string"
}
}curl --request GET \
'https://api.convor.io/api/analytics/conversations' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer convor_sk_...'const response = await fetch("https://api.convor.io/api/analytics/conversations", {
method: "GET",
headers: {
"Accept": "application/json",
"Authorization": "Bearer convor_sk_..."
},
});
const contentType = response.headers.get("content-type") ?? "";
const data = response.status === 204
? null
: contentType.includes("json")
? await response.json()
: contentType.startsWith("text/")
? await response.text()
: await response.blob();
if (!response.ok) {
const message = typeof data === "object" && data !== null
&& "error" in data && typeof data.error === "object"
&& data.error !== null && "message" in data.error
? String(data.error.message)
: "Convor API request failed (" + response.status + ")";
throw new Error(message);
}
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Get daily AI deflection rate trend
Returns one row per day showing how many AI-handled conversations were fully resolved by AI compared with all AI-touched conversations in the selected range. The default range is 30 days. Set `format=csv` to download the same rows as a CSV export. Authenticate with an organization API key sent in `X-API-Key` or as a Bearer token and carrying the exact `analytics:read` scope. API-key access also requires the Automation & API module (`automation_api`). Authorized dashboard sessions remain supported where the route already permits them. The request is isolated to the authenticated organization. Resource and site/project identifiers must belong to that organization; out-of-scope identifiers are not disclosed. The `range` preset defaults to `30d`. To use a custom range, supply both `start` and `end` as ISO 8601 datetimes with offsets; supplying only one boundary is rejected. Explicit boundaries override the preset. Date buckets and comparisons are evaluated as absolute instants and aggregated in UTC. Empty periods return the route's documented zero or empty collection shape rather than data from another organization. Where the route exposes `format=csv`, CSV is a downloadable `text/csv` response and may require a plan with analytics export access; JSON remains the default. Retry behavior: This read-only operation is safe to retry.
Get daily conversation volume
Returns daily conversation counts for the selected date range. When `range` is omitted, the endpoint uses the default 30-day analytics window, and `format` defaults to `json`. Setting `format=csv` streams the same dataset as a CSV export. Authenticate with an organization API key sent in `X-API-Key` or as a Bearer token and carrying the exact `analytics:read` scope. API-key access also requires the Automation & API module (`automation_api`). Authorized dashboard sessions remain supported where the route already permits them. The request is isolated to the authenticated organization. Resource and site/project identifiers must belong to that organization; out-of-scope identifiers are not disclosed. The `range` preset defaults to `30d`. To use a custom range, supply both `start` and `end` as ISO 8601 datetimes with offsets; supplying only one boundary is rejected. Explicit boundaries override the preset. Date buckets and comparisons are evaluated as absolute instants and aggregated in UTC. Empty periods return the route's documented zero or empty collection shape rather than data from another organization. Where the route exposes `format=csv`, CSV is a downloadable `text/csv` response and may require a plan with analytics export access; JSON remains the default. Retry behavior: This read-only operation is safe to retry.