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Get started in one afternoon Manage sites and projects Organization settings and automatic reassignment Block visitors, IP addresses and countries Business hours and timezone Handle conversations clearly Conversation channels: sources, connections and filters Allegro: channel scope and current availability Email channel: connect a mailbox and handle customer messages Facebook Messenger: connect a Page and answer customers Instagram: connect a professional account and handle DMs WhatsApp Business: connect your number and receive messages Save useful inbox views Customize the widget before you publish Manage content languages Tags and custom fields AI provider, reply style and translation Integrations and webhooks Account security and API access Data exports and privacy requests Rules: replies and actions in conversations Test automation before publishing Knowledge: where Convor gets its answers When can Convor AI reply?Closing conversations and analysis Create a proactive trigger Invite your team and keep roles clear Configure notifications without alert fatigue Read analytics without losing the thread Use canned responses consistently Set response-time policies Route conversations to the right team Understand visitor activity Review customer satisfaction Read the audit log Manage plans and billing details

Quick Start Installation Configuration Glossary & Key Concepts

Build an AI FAQ Bot After-Hours Handoff Slack Escalation Pipeline

SLA Management Chatbot Rules Knowledge Base Proactive Engagement Triggers Canned Responses Automation Rules Appointment Scheduling API Widget Configuration Conversation Search Audit Logs GDPR Compliance Data Export

Embedding the Widget Google Tag Manager Widget Customization Proactive Triggers Pre-chat Form

API Authentication REST API Conventions Rate Limits Outbound Webhooks Widget Security and Visitor Identity Realtime Updates

Tracking Get visitor page history Get visitor statistics

Conversations Analytics Team Management Billing

Allegro integration Slack Integration Telegram Integration Google Analytics Integration Zapier Integration Facebook Messenger Integration WhatsApp Integration Shopify Integration Mailchimp Integration Pipedrive Integration Jira Integration Microsoft Teams Integration WordPress Integration Instagram Integration Stripe Integration WooCommerce Integration Discord Integration Klaviyo Integration Segment Integration n8n Integration Trello Integration ActiveCampaign Integration BigCommerce Integration Twilio SMS Integration Calendly Integration ClickUp Integration Asana Integration Notion Integration GitHub Integration Freshdesk Integration Monday.com Integration SendGrid Integration

Widget JavaScript API

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Tracking

Tracking

Visitor tracking and analytics

Visitor tracking and analytics

Endpoints

GET Get visitor page history — Returns tracked page history for one visitor in the current organization.
GET Get visitor statistics — Returns aggregate visitor statistics for the current organization.

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Update visitor profile

Partially updates operator-managed visitor contact details.

Get visitor page history

Returns tracked page history for one visitor in the current organization.

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