Unassign the operator from a conversation

Clears the operator assignment for one conversation in the current organization. The conversation must belong to that organization.…

Authorization

bearerAuth

AuthorizationBearer <token>

In: header

Path Parameters

id*string

Response Body

`application/json`

curl -X POST "https://example.com/api/conversations/497f6eca-6276-4993-bfeb-53cbbbba6f08/unassign"

{
  "id": "11111111-1111-4111-8111-111111111111",
  "orgId": "22222222-2222-4222-8222-222222222222",
  "visitorId": "33333333-3333-4333-8333-333333333333",
  "assignedOperatorId": null,
  "status": "open",
  "priority": "normal",
  "resolvedBy": null,
  "channel": "widget",
  "aiActive": true,
  "snoozedUntil": null,
  "lastMessageAt": "2026-06-23T08:58:00.000Z",
  "metadata": {},
  "createdAt": "2026-06-23T08:40:00.000Z",
  "updatedAt": "2026-06-23T09:00:00.000Z",
  "searchVector": ""
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

Try it

Base URLAPI keyRequest body (JSON)

Your API key is sent directly to the Convor API from your browser and is never stored on this site.

Was this page helpful?

Unassign the operator from a conversation

Clears the operator assignment for one conversation in the current organization. The conversation must belong to that organization.…

Authorization

bearerAuth

AuthorizationBearer <token>

In: header

Path Parameters

id*string

Response Body

`application/json`

curl -X POST "https://example.com/api/conversations/497f6eca-6276-4993-bfeb-53cbbbba6f08/unassign"

{
  "id": "11111111-1111-4111-8111-111111111111",
  "orgId": "22222222-2222-4222-8222-222222222222",
  "visitorId": "33333333-3333-4333-8333-333333333333",
  "assignedOperatorId": null,
  "status": "open",
  "priority": "normal",
  "resolvedBy": null,
  "channel": "widget",
  "aiActive": true,
  "snoozedUntil": null,
  "lastMessageAt": "2026-06-23T08:58:00.000Z",
  "metadata": {},
  "createdAt": "2026-06-23T08:40:00.000Z",
  "updatedAt": "2026-06-23T09:00:00.000Z",
  "searchVector": ""
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

{
  "error": {
    "code": "string",
    "message": "string",
    "details": {},
    "correlationId": "string"
  }
}

Try it

Base URLAPI keyRequest body (JSON)

Your API key is sent directly to the Convor API from your browser and is never stored on this site.

Was this page helpful?

Unassign the operator from a conversation

Authorization

Path Parameters

Response Body

200application/json

400application/json

401application/json

403application/json

404application/json

409application/json

422application/json

429application/json

500application/json

Unassign the operator from a conversation

Authorization

Path Parameters

Response Body

200application/json

400application/json

401application/json

403application/json

404application/json

409application/json

422application/json

429application/json

500application/json

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`

`application/json`